Troubleshooting Common Issues of Industrial Touch Displays

Industrial Touch Displays

Industrial touch screens are mission-critical components in industrial and commercial operations. 

Downtime due to a malfunctioning display can disrupt workflows and cost you valuable time and money. That’s why we’ve put together this guide to troubleshoot common industrial touch screen issues and get your system back up and running smoothly.

Before we begin, remember to prioritize safety. Always ensure the touch screen is powered down and disconnected from the power source before attempting any troubleshooting steps.

Common Display Issues

Blank or Flickering Screen

This can be caused by loose connections, damaged cables, or incorrect display settings. Here are a few possible solutions:

  • Check all cables for secure connections and any signs of physical damage. Tighten any loose connections.
  • Ensure the power cable is securely plugged into both the display and the power outlet.
  • If using a computer connected to the touch screen, verify the graphics card settings match the display’s native resolution and refresh rate. Consult your computer’s manual for guidance on adjusting these settings.

Distorted or Misaligned Images

Improper resolution settings or outdated graphics drivers can cause distorted images. How to solve it?

  • Match the display resolution to the computer’s settings. Refer to your touch screen’s manual for instructions on accessing the on-screen display (OSD) menu to adjust the resolution.
  • Update the graphics card drivers on your computer. You can typically find driver updates on the manufacturer’s website.

Touch Screen Issues

Unresponsive or Inaccurate Touch

Several factors can contribute to this, including a dirty screen, software glitches, or calibration issues. To solve:

  • Gently clean the touch screen with a soft, lint-free cloth and a mild cleaning solution specifically designed for touchscreens. Avoid using harsh chemicals or abrasive cloths.
  • Restart the device to clear any temporary software glitches.
  • Recalibrate the touch screen. The calibration process typically involves accessing the OSD menu and following the on-screen instructions. Refer to your touch screen’s manual for specific calibration steps.

Ghost Touches

The screen registers touches even when nothing is physically touching it. This can be caused by software issues, excessive moisture, or hardware problems. Touch screen repair includes:

  • Update the touch screen’s firmware, if available. Consult your touch screen’s manual for instructions on updating the firmware.
  • Ensure the environment is not excessively humid or cold, as this can affect touch functionality.

Still Having Issues?

If you’ve tried the troubleshooting steps above and your industrial touch screen is still malfunctioning, don’t hesitate to contact your industrial touch display provider. 

IVS-Tech provides not just quality yet affordable industrial touch displayed, but also excellent customer service. Visit our website for more tips or check out of wide range of products.


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